Welcome to the Samford Support Network

Community supporting Community

Volunteers Needed – POSITIONS VACANT! We Need You! Click to view.

The SSN has been a volunteer community-based care service for over 11 years and has supported many residents of the Samford and surrounding area during this time. Frequent feedback to the our volunteer Members and the SSN Management Committee is along the lines of “The SSN were my life saver”, “I am not sure how I would have got through that recovery without the support of the SSN” and “I have discovered many wonderful friendships through the SSN” and we could go on. We recognise that the SSN provides a very important support to so many people, and we are reliant on the kindness and commitment of our amazing volunteers who provide this needed support in many ways.
As COVID restrictions ease the SSN is increasing some of its events and activities back to pre-COVID days. As a result we are looking for a few unpaid volunteer Drivers and coordinators to assist us. We are looking for SSN Drivers, a Food Coordinator, an Events Coordinator and a Risk Management Coordinator. Find out more below!

SSN Client Drivers urgently needed. Click to view.

Do you have a few hours spare per month? Many of you may not be aware that one of the services the SSN offers is a pick-up and drop-off transport of SSN registered clients to medical appointments, social events and other needs. Clients are driven in a member’s privately owned car.
This service is subject to the availability of our wonderful volunteer drivers and requires a minimum of 3 business days’ notice to organise. Currently this service is stretched, we have an increased demand for drives and a shortage of drivers – we average 80 drives a month and these drives currently fall on the shoulders of a small handful of drivers.
Do you have some spare time available to do any drives, or if you are not able to, do you know someone who can? A partner or family member? A friend or a neighbour? If we were able to find a small handful of people who each had a few hours free per month we would be able to continue to provide this important, high demand service to those that are in genuine need of it.
Here’s what some of our volunteer drivers say:
“As a driver, my role also gives me the opportunity to regularly check in with many interesting people – a lovely chat and a joke to hopefully brighten their day whilst also helping them.”
“I enjoy driving and meeting light-hearted people. There is no pressure, I can accept drives to fit in with my lifestyle. It’s a good feeling knowing that you are giving something back to our local community while making new friends.

Events Coordinator urgently needed. Click to view.

This is for those of you with an interest in organising events, maybe with a marketing background? The Events Coordinator would assist the SSN to run events for education, publicity and to raise funds. Events range in size from single SSN marketing stalls, sausage sizzles, SSN Christmas in Main Street, community and member training/presentations through to annual (hopefully!) large community events with up to 500 people. The events are usually resourced by SSN volunteers and may require procurement of goods (food, etc) and coordination with other community organisations and groups. We would like you to have good organisational skills, a love for planning an event from beginning to end, good communication skills and able to work alone and in a team.


Risk Management Coordinator urgently needed. Click to view.

Do you have a background, interest or knowledge in risk management? The role of Risk Management Coordinator for the SSN is to administer the identification, assessment, mitigation, and reporting of risks impacting the SSN. The Management Committee remains responsible for risks impacting the SSN.
This role is important for events as well as all of the SSN operating functions. We would like you to have a good understanding of risk management processes and methods, good organisational and time management skills. If you have the relevant skills, looking for a new opportunity to use and develop them, and are interested in helping your community, then this is for you!


If you are interested in any of these roles, please complete the online Member Application Form or contact us at SSN@samfordsupportnetwork.com or calling 0470 214 916.


Statement about SSN providing services under COVID restrictions. Click to view.

The health and safety of our volunteers and our supported community members is paramount.

The SSN are considered a “non-restricted business, activity or undertaking” providing essential services under the Queensland Government COVID health directives and guidelines and at all times will abide by those health directives.

The SSN has a COVID-19 Safety Plan that complies with the COVID Safe Framework and applies to all SSN activities. Additional instructions apply to some specific SSN activities such as driving supported community members in SSN volunteers’ private cars and assembling and transporting food boxes to community members.

Notably, the SSN meet the needs of providing:

  • Medical or healthcare needs, including compassionate requirements, and
  • Work, or volunteering, or study if it is not reasonably practicable to work or learn remotely.

The SSN will determine, based on the latest Queensland Government advice at the time, whether any of our services cannot be provided and will notify affected volunteers and supported community members accordingly.

If you have any questions or comments please contact the SSN on SSN@samfordsupportnetwork.com or call 0470 214 916.
Updated 17 January 2021

January 2022. The SSN and the COVID-19 Vaccination Status of our Members and Clients. Click to view.

The SSN and the COVID-19 Vaccination Status of our Members and Clients

Dear SSN Members, SSN Clients and the broader community of the Samford and surrounds.

This announcement is in response to a number of questions that have been received by the SSN Management Committee (SSN MC) in relation to its approach to the COVID Vaccination status of Clients and Members.

The Samford Support Network (SSN) provide a range of services to local community members (our Clients), frequently necessitating breaching of the 1.5m social distancing recommendation. The SSN COVID-19 Safety Plan is designed to reduce the risk of spreading COVID-19 through the use of masks, disinfecting and cleaning in accordance with the relevant Public Health Directives and Government guidelines.

Many of our SSN Clients and Members could be considered vulnerable from a health perspective, particularly in relation to COVID-19 and the Omicron variant.

In the absence of a mandated policy from Queensland Health addressing the SSN environments, the SSN MC have considered a risk-based approach which identified the potential harm to our Members and Clients, and the reputational risk to SSN as being the most critical.

The SSN MC have developed the following recommendations to be followed in conjunction with the SSN COVID-19 Safety Plan to reduce the risks:

The SSN are not advocating the checking of COVID vaccination status of Clients or Members. The SSN relies on its Members and Clients to follow mandated Public Health Directives and good cleanliness practices. It is the decision of each individual whether they choose to have contact with another person, regardless of their vaccination status. This is no different to going to any other setting that isn’t designated as mandatory double vaccinated environment.

The SSN does not require proof of vaccination status as a requirement for any SSN activity (unless the then current Public Health Directives or other Government Guidelines indicate otherwise).

The SSN relies on the honesty and behaviour of its Members and Clients to minimise the exposure of COVID-19 amongst Clients and Members.

Should the SSN organise events that include Clients or Members visiting restricted premises where double vaccinated status is required (for example, a coffee shop), we request they follow the current Public Health Directives in place. It will be the responsibility of each individual to comply with mandated Public Health Directives.

The MC recommend that all SSN Members are at least double vaccinated, particularly those with direct contact with Clients.

Should any Client or Member have concerns about their individual vulnerability to COVID-19, please advise the SSN immediately to allow the SSN an opportunity to meet your needs to reduce the infection risk.

Whilst the SSN make the best efforts to protect its members and Clients, the SSN does not accept liability for any transmission of COVID-19 to, from or between Members and Clients.

Updated 20 January 2022

The Samford Support Network (SSN) consists of local unpaid volunteers (run by a volunteer non-paid Management Committee) working with other organisations to assist current and former Samford community clients who are registered with the Samford Support Network.

The SSN provides assistance to people in our community with a wide range of individual caring and support services in the following suburbs within the 4520 Queensland postcode area:

​Samford Village, Samford Valley, Wights Mountain,
Camp Mountain, Highvale, Closeburn, Cedar Creek, Yugar and Draper.

The Samford Support Network supports our community with the following objectives:

  1. Provide support (including but not limited to transport, social network and emergency support) to people in the Samford Area who are:

a.   struggling and frail elderly; or
b.   struggling and have a disability; or
c.   struggling and incapacitated due to illness, trauma or accident; or
d.   struggling.

  1. Offer transport to and/or from the Samford Area for people meeting objective (a) above, who used to live in the Samford Area and now live within the proximity of the Samford Area and cannot drive themselves.
  2. Receive and acquit financial support through grants and community sources to further the objectives of the association.